RyanAir have been trying to attract more business users over the last year. They introduced ticket options specifically designed to cater for business travellers who are used to receiving certain “perks” when they fly with other airlines. However with RyanAir those “perks” are a little bit limited: Free 20kg checked bag – you’d get that […]
Ryanair Getting All Soft?
The public has a love / hate relationship with RyanAir. They’re an incredibly successful company, but their track record with respect to customer service has been far from stellar. However, as mentioned previously, there are signs that this is changing. Whether the changes are coming from the airline’s own management or are due to external […]
RyanAir Resolves Compliance Issue With National Consumer Agency
Up until very recently RyanAir did not publish an email address on their website – and apparently they weren’t the only airline who didn’t. They’ve since rectified the issue, according to an article in today’s Irish Times. The National Consumer Agency took compliance actions against both Aer Lingus and RyanAir in May of this year. […]
Aer Lingus Issues Statement on Industrial Action
Aer Lingus public relations company just sent this out: Statement from Aer Lingus Friday 16 August 2013 “The company has not been notified of any ballot by Aer Lingus pilots for strike action. We plan to continue to operate our full schedule as normal.” This is in relation to the planned industrial action by […]